FAQs

What if there are items missing or incorrect products when I receive my order?

For missing or wrongly shipped items, please contact us at   Please quote your transaction reference number (Order #) and provide us with a proof.

 

When I will receive my order?

Usually you should receive your order after 4-20 business days after the day you placed the order.

 

 

How do I know that my order has been successfully submitted?

You will receive an email confirmation 

 

 

How is my order shipped?

Orders are shipped during regular business days, excluding holidays. Any orders placed on Saturday or Sunday will be shipped the following Monday.

 

How to return your item?

Contact us at support@omastshop.com